From the Factory Floor
to Your Door in Oceania.

We assess your shipment requirements and recommend the optimal freight mode - sea freight, air freight or courier - based on cargo type, value, volume, urgency and cost.

• Sea Freight: FCL or LCL sea freight from all major Chinese ports to Australian and New Zealand ports.
• Air Freight: Air freight from China for time-sensitive, high-value or low-volume shipments where speed justifies the premium.
• Freight Carrier Selection: Book with reliable, vetted freight carriers offering competitive rates and reliable transit performance.
• Consolidation Opportunities: Where applicable, consolidate multiple smaller shipments into a single FCL to reduce freight costs.

We prepare and manage all Chinese export documentation required for the shipment to clear Chinese customs and meet destination market import requirements.

• Commercial Invoice: Prepare accurate commercial invoice with correct product descriptions, HS codes, values and party details.
• Packing List: Prepare detailed packing list aligned to actual shipment contents.
• Bill of Lading: Manage issuance of transport documents from the carrier.
• Certificate of Origin: Obtain the appropriate certificate of origin - Form A, China-Australia FTA, RCEP or general CO - to maximise FTA tariff benefits.
• Product Compliance Documents: Obtain and compile all required product test reports, compliance certificates and declarations needed for import clearance.

We coordinate with Chinese freight forwarders to ensure smooth export customs clearance at the port of departure.

• Export Classification: Verify correct HS code classification for export declaration purposes.
• Prohibited and Restricted Goods: Screen cargo against Chinese export restrictions and obtain any required export licences.
• VAT Refund Coordination: Coordinate export VAT refund processing where applicable to maximise the commercial benefit to your supplier.

We monitor your shipment throughout its transit journey and provide proactive updates on status, vessel schedule changes and estimated arrival.

• Shipment Tracking: Real-time container or airway bill tracking with status updates at every milestone.
• ETA Management: Monitor vessel schedules and advise on any delays or schedule changes affecting your planned arrival date.
• Issue Resolution: Manage any transit issues - damage reports, route changes, port congestion - on your behalf with carriers.

We advise on and coordinate all import compliance requirements to ensure your goods clear the border smoothly.

• Tariff Classification: Confirm correct Australian or New Zealand tariff classification for duty assessment.
• FTA Benefit Optimisation: Ensure origin documentation is in place to claim all available FTA duty reductions under ChAFTA or RCEP.
• Biosecurity Compliance: Advise on Australian Department of Agriculture biosecurity requirements and ensure required treatments or documentation are in place.
• Import Permits: Identify and obtain any required Australian or New Zealand import permits for specific product categories.

We coordinate with licensed Australian or New Zealand customs brokers to process your import entry and arrange customs clearance on arrival.

• Broker Introduction and Brief: Connect you with our network of trusted licensed customs brokers in the destination port.
• Clearance Documentation: Provide the customs broker with all required import documentation to prepare the entry.
• Duty and GST Payment: Coordinate payment of import duties and GST as required for clearance.
• Clearance Confirmation: Confirm customs release and arrange cargo collection from the wharf or airport.

We coordinate domestic transport from the port of arrival to your facility, warehouse or distribution centre.

• Cartage Booking: Book road transport from the port to your nominated delivery address.
• Delivery Scheduling: Schedule delivery to align with your receiving arrangements.
• Delivery Confirmation: Confirm successful delivery and close out the shipment file.